Thanks to our new feature, you can also send a survey to your customers after invoicing. The functionality can be enabled in Settings / Billing Settings. Reports can also be generated on these surveys.
Billing Settings
- The function can be turned on separately (off by default)
- Unlimited number of questions can be added after activation
- Questions can be multiple-choice (option A, B, C, D, etc.) or open-ended (where the customer can respond freely in their own words).
- If you enable on the online invoice, the questionnaire can be answered on the invoice's online page. It will not be on the PDF invoice, but the QR code on the PDF invoice can lead to the questionnaire.
Questionnaire Report
- New section in the left-side menu, where responses to questionnaires can be queried.
- Filterable by date
- The report is displayed in tabular format